Terms of Use for Renting a Car

Driving License

Valid National driving license is required with Passport or ID Card.
For customers who are from a country out of the EU and out of countries that haven’t signed the
International Convention of Vienna 1968 an International Driving Permit (License) is required

Minimum Age

Minimum and older Age.
All drivers must have their driving license for at least one year.
Driver must be minimum:
21 years old for the classes Small AL, Small A, Small A1, Small B, Small B1, Small A1 O/T, Small B1 Auto.
23 years old for the Classes Medium B-C, Medium C,
Medium C Hybrid, Medium C1, Medium C Auto, Large D, Large D1, Small SUV 4X4, Large D SUV, Large E, Large E Auto.
25 years old for the classes Medium C Electric,
Large D1 SUV Automatic, Large D2 SUV, Large D2 Automatic,
Large F SW, Large Bus A, Large Bus B, Large Bus B Auto,
Large Bus C long.
The oldest driver for all classes age is 79.
Drivers older than 80 years old can rent the classes Small AL, Small A, Small A1, Small B, Small B1, Small A1 O/T, Small B1 Auto.

Unlimited Free kilometers

There is no daily kilometers limit.

All taxes included

Our prices are final including all taxes and services without hidden costs.

24 hours road assistance

We provide road service on 24h.

Driver Service Airport-port-hotel

We deliver your car at the airport / port or directly to your hotel.
On departure you can leave the car at your hotel or airport / port.

Full comprehensive insurance

We provide the most competitive full insurance service on the market including:

• Fully comprehensive insurance, collision damage waver without excess (c.d.w.)
• Full cover for Fire – Theft – Wheels – Tires – Windows – Mirrors and Damages under the car.
• Ρersonal Αccident Ιnsurance for all passengers
• The customer should not violate the regulations of the traffic low or any other regulations in force, in
  order for the C.D.W. to be applied (such as dangerous, careless or negligent driving, off road driving,
  or driving under the influence of drugs or alcohol). The company must be immediately notified from the incident place.

Vehicle replacement in case of breakdown

We replace your car with a new one in case of breakdown.

A second driver to the contract for free

No additional charge for the second driver.

New safe vehicles

For your safety we renew our fleet with brand new cars.

The lowest prices on the market.

Our prices are the lowest prices on the market including all possible services with no extra charge.

No extra charge on delay

You are not charged any extra in case your arrival at the airport / port is delayed

Free baby and child seats

We offer the high security seats for babies and children.

Free road map of Crete

A free detailed road map of Crete is provided to our customers.

Free airport parking at the car delivery

When you leave the car at the airport or port parking point on departure day you are not charged any extra
cost.

Lost keys

We have chip-coded car keys for all our cars. However, it takes time and money to replace them. Therefore, in
case of lost keys the customer will be charged with 50 -100euros to replace the lost keys (depends on the
car model) plus any associated transport and time costs to get the replacement keys.

Traffic Fines

Fines and subsequent administrative sanctions resulting from traffic violations during the rental period are
at the renters expense.

Driving and Geographic Restrictions

Our cars are rented to drive in Crete island only. They cannot be used off-road or on the beach. Damages from
malicious or grossly negligent actions or to the underside of the car when you use it off road are not
covered by the insurance.

Cancellation terms

We do not charge extra if the customer cancels a reservation 7 days before and in this case we refund all
prepaid amount. The charge for cancel reservation in the last 7 days is 10% of the booking amount.

Return of the vehicle before the end of the rental period

We do not refund any part of the payment amount, if the customer returns the vehicle earlier than the end of
the rental period.

Cancellation after delivery time

If the customer cancels his reservation after the car delivery time, he is charged with three days’ rental.

Privacy Policy

We respect your privacy and we will not distribute your personal information to any third party which is not
involved in your car rental enquiry. We also use the latest online secure encoding technology to protect the
transfer and storage of your private personal data. For more information please read our privacy policy section.